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If you're a new patient trying to get acquainted with the Heart Group, or you just have some basic questions, you've come to the right place for answers. Choose a link from the side menu to get started.
New Patient Information
Welcome to the Heart Group. We understand that many feel anxious about their first visit to a heart specialist. Rest assured, we will do our best to help you get prepared, answer any questions you may have and help you learn more about heart disease. We want you to feel as comfortable as possible.
Please click on any of the following links or scroll down to find the answers to your questions.
| What to expect before your appointment |
When you are scheduled to see a Heart Group specialist, you will receive confirmation of your appointment, directions to the office location and a medical history form in the mail. If there is not enough time to mail the information, your appointment will be scheduled early enough so that we can record the necessary information after you arrive.
You will also receive a telephone call about two business days before your appointment to confirm the time, review any instructions and complete the pre-registration process.
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| What to bring to your appointment |
Please bring to your appointment the following:
- All your medicines in the original containers, including any vitamins and herbal supplements you may take
- Your insurance and/or Medicare card
- A completed Medical History form
- Any medical records you have from your primary physician
- A government issued photo ID, i.e., driver's license
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| What to expect during your appointment |
Upon arrival for your appointment, please check in with the receptionist. We know your time is valuable and make every effort to keep appointments as close to the scheduled time as possible. However, in healthcare, emergencies sometimes arise. On the rare occasion that your appointment is delayed, we will keep you informed about the delay.
Your first visit will include measurement of height and weight and a review of medications by a Medical Office Assistant. You will then see the physician, who will interview you about your medical history and current condition. After the interview, you will be asked to remove your shirt and pants for a cardiovascular physical exam.
After the exam, the physician will discuss his findings and recommendations with you. A registered nurse will provide further education as needed and review the physician's recommendations.
If testing is required, you will meet with the Scheduler to make an appointment. If your family doctor referred you to the Heart Group, the physician will communicate with him or her to report his findings and recommendations.
Should you have any questions before your appointment, please call the office where your appointment is scheduled. If you have urgent questions or you experience a change in symptoms before visiting The Heart Group, please contact your family physician.
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| How to cancel your appointment |
Should you need to cancel your appointment for any reason, we request that you call 24 hours in advance whenever possible. If you cannot call at least 24 hours ahead, please call as soon as you know you need to cancel. Chances are, another patient can use your appointment time.
We look forward to meeting you and making your visit to The Heart Group as pleasant as it can be.
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